The carrier's problem shouldn't be yours.
Between our dock and your driveway, your cover rides trucks, belts and porches we don't control. One small line at checkout means whatever happens out there, lost, stolen or damaged, we fix it in days, and the carrier answers to us, not you.
Live demo, this is the exact toggle you'll see at checkout.
Three handoffs. Three ways it can go sideways.
A crushed box or a torn cover inside it, one photo and a replacement is on its way.
Tracking freezes, the trailer moves on without your box. We reship while the carrier searches.
“Delivered” scan, empty porch. Protected orders are reshipped, one claim per order.
You send one email. We do everything after it.
Order number to support@carcover.ca, a photo too, if something arrived banged up. Within 1–2 business days a new cover is on its way by expedited shipping, and there's never a deductible.
We open, argue and settle the carrier claim ourselves.
Your full order is replaced at no cost to you.
You’re resolved first; the investigation is our problem.
The rules, in plain language.
Loss claims run from the delivery estimate; theft claims from the delivery scan. 14 days to report either.
Common questions
What does it cost on a real order?+
A flat 2.5% of your cart. A CA$129 cover works out to about CA$3.23, the exact figure sits in your order summary before you pay, never hidden.
Do I have to buy it?+
No, it’s a toggle, on by default because most people want it, and one tap turns it off. Your order ships identically either way.
What does filing a claim actually involve?+
One email to support@carcover.ca with your order number (add a photo if something arrived damaged). We answer within 1–2 business days with your replacement tracking number. The full conditions are in our Terms and Conditions.
Who deals with the carrier?+
We do, that’s the whole point. You never open a UPS or FedEx claim, never wait on their investigation. We resolve you first and settle with the carrier ourselves.
What happens without protection?+
We still help, but the path runs through the carrier’s standard liability process, forms, investigations, and often several weeks. Protected orders skip all of it.
Ready to cover your ride?
Pick your vehicle and every cover you see is guaranteed to fit it. It takes 30 seconds.