Ask us anything.

Never. Every order ships free across the United States and Canada with no minimum to hit, and most covers arrive within about three business days.

The moment your cover leaves the warehouse we email you a live tracking link. You can also pull the status from your account anytime, or send us your order number and we'll look it up for you.

For now, free delivery is limited to the United States and Canada. Shipping somewhere else? Message our team first and we’ll put together a quote before you order.

As long as the box hasn't left the warehouse, we can usually still change or cancel it. Reach out right away (a call is fastest) and we'll try to catch it before it ships.

Enter your year, make, model and trim and the finder pairs you with a cover cut from that vehicle's exact pattern. It's all backed by our Perfect-Fit Guarantee, so a snug fit is promised or your money back.

Choose the closest listing and drop us a line. The same pattern usually applies, and one of our cover specialists will confirm the right match for your trim before anything ships.

Our patterns are cut to factory dimensions. If your vehicle carries racks, a spoiler or an antenna, just tell us and we’ll point you to the best option or an easy workaround.

Supreme Shield HD is 100% waterproof; Gold Shield is highly water-resistant and Silver Shield is water-resistant. All of them breathe, so heat and damp air escape instead of getting trapped against your paint.

Leave it on the car, rinse with a hose or wipe it down with mild soap and water, then let it air dry. Skip the washing machine and dryer, both can damage the coating and the fit.

It comes down to where you park. Bronze Shield and Black Satin are made for indoor storage, Silver Shield handles light outdoor use, and Gold Shield and Supreme Shield HD are built for full-time outdoor and harsh climates.

You get 30 days to try your cover risk-free (60 days for holiday orders delivered between November 15 and January 30). Email rma@carcover.ca with your order number to start, ship the cover back with a tracking number, and we refund the product price once it arrives, usually within 5–10 business days.

It’s the strongest coverage in the category: unlimited replacements for any defect in materials or workmanship, for as long as you own the cover. Supreme Shield HD, Gold Shield 5L and Black Satin BL are covered for life, while Silver Shield 3L runs five years and Bronze Shield 2L three years. Everyday wear and accidental damage fall outside the warranty.

Email warranty@carcover.ca with your order number and a quick photo of the problem. If it's a covered defect, we'll arrange a free replacement, with no return shipping needed.

We take Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay and Shop Pay. Every transaction runs through Shopify’s encrypted, PCI-compliant checkout.

Yes. Choose Shop Pay Installments at checkout to break your total into 4 payments at 0% APR over six weeks, or spread larger orders across monthly plans. Checking your options never affects your credit score.

The 4-payment plan is 0% APR with no fees when you pay on schedule. Longer monthly plans on bigger orders may carry interest, and the exact amount is always shown up front before you confirm. Rates from 0–31.99% APR; financing through Affirm Canada Holdings Ltd., subject to eligibility. Full terms on our Payment Options page.

Most orders between $35 and $30,000 qualify for Shop Pay Installments. The plans available to you appear automatically at checkout once you select Shop Pay.

It’s an optional add-on at checkout for a small fee. If your order is lost, stolen or damaged in transit, we replace or refund it in days instead of waiting weeks on a carrier claim.

It’s entirely optional. Without it, transit problems still go through the standard carrier-claim process, which takes longer. With it, we make a lost, stolen or damaged delivery our problem and resolve it fast.

Email support@carcover.ca with your order number, plus a photo if it arrived damaged. If you added Shipping Protection at checkout, we’ll arrange a replacement or refund right away.